« | Home | »

Christmas Crackers from Netnibble

By Dave-C - CEO | December 11, 2008

It’s just 2 weeks to Christmas, but Santa arrives a little early at Netnibble!

Here at Netnibble we’re always looking for ways to improve our customers’ experience of the Netnibble way of hosting. With the addition of new servers and new hosting locations we’re planning to increase the scope of our services in the New Year, but we don’t want our existing customers to feel that we’re leaving them out when it comes to Christmas Crackers!

With this in mind I’d like to tell you about some major enhancements to Netnibble Hosting that we’re about to roll out:

1) Matrix Mail: We all hate spam, and it can account for up to 90% of daily inbound email traffic. Currently the servers your accounts are hosted on handle all mail processing as well as web serving and other duties. We’d like them to concentrate more on web serving, and less on filtering out those dirty rotten spam mails, so we’re introducing our new mail server matrix to process all incoming mail for you. These matrix servers will become the first line of defence for incoming mail and, by checking all mail against public blackists, SPF records, caller ID, and a number of custom rules we’ve developed, we expect to reduce the total mail hitting our hosting servers by a minimum of 60%. This releases more resources for the web-servers and reduces the amount of unwanted mail hitting your inboxes. Over the next 3 weeks Matrix Mail will be rolled out to all existing customers other than those who host their email elsewhere – You need do nothing to implement this process. Just enjoy the reduction in incoming spam and the improved performance of the server your account is hosted on!

Our new Matrix Mail Servers are designed to handle anything that’s thrown at them – Typically they’re Quad-Processor servers with multiple drives in RAID configuration, and each in separate geographical locations on dedicated high-speed network connections. Initially two primary servers will handle the mail, and we have additional hot-standby servers on-line and ready to jump in and help out if needed. Additional servers will be deployed as demand requires.

2) Web sites are getting bigger, so our quotas are too!: As you probably already know, unlike a majority of web hosts, here at Netnibble we NEVER over-sell or over-populate our hosting servers. We prefer to work on the principal of “what you buy is what you get”, and this is demonstrated by the ongoing excellent uptime our servers (and customers) enjoy through servers not being over-loaded. However, we are also aware that each customer wants to cram more into their web space and deliver more via their bandwidth allowance, whilst remaining concious of the current credit crunch and, in some cases, poor currency exchange rates. We’re here to help and, bucking the current trends in the web hosting industry, we’ve been investing heavily in more servers and more locations. As a result, I’m happy to announce an increase in quota and bandwidth allowances across the full range of our hosting plans.

Our PHASE-1, PHASE-2 and PHASE-5 plans will be adjusted over the next couple of weeks (completion by Christmas Eve, of course!) to DOUBLE the disk space and TREBLE the bandwidth currently allocated to you. Again, you need do nothing – The upgrades are automated and not service-impacting and you will soon see the additional resources allocated to you from within your control panels.

In addition, if you want to move your domains nearer to your customer base or the area from which you receive most visits, Netnibble now has cPanel hosting servers in the following locations:

- Clifton, New Jersey, USA
- Dallas, Texas, USA
- Seattle, Washington, USA
- Los Angeles, California, USA
- Herndon, Virginia, USA
- Maidenhead, England
- Luxembourg, Europe
- Singapore, Asia
- Sydney, Australia

To arrange a site move simply open a ticket with Support and we will liase with you to arrange a convenient time to move you over with minimum disruption.

We have some more goodies scheduled to roll-out for the New Year, but  we’re not quite ready to tell you about them yet. We hope that the upscale to our services described above is of benefit to you, and we look forward to serving you in 2009, and for many years to come.

Finally, on behalf of all the management and staff at Netnibble, I would like to wish all our customers and their families and friends a very happy Christmas, and a prosperous and joyful New Year!

Best wishes,

Dave-C
Chairman and Managing Director, Netnibble Ltd.

http://www.netnibble.net

Tagged as:

Topics: Netnibble Tidbits, Service Announcements, Special Offers | No Comments »

Comments

You must be logged in to post a comment.