Infrastructure

Next Entries »

Network Issue - Atlanta 1 USA and Atlanta 2 USA

Friday, December 28th, 2007

We are getting reports that some users are unable to reach our servers in Atlanta USA. This issue appears to be isolated to those routing through the pccwbtn network. Our network engineers are looking into this and are working with the Admins of the upstream provider to get this resolved. We apologize for any inconvenience [...]

DNS Upgrade

Thursday, November 29th, 2007

Between 12th and 31st December 2008, Netnibble will be performing a major upgrade and enhancement program to our current DNS network.
DNS is a much under-discussed subject, but is actually an essential background mechanism to the way that the Internet works. Having multiple name-servers in geographically distant locations improves domain name look-up times, reduces load on [...]

Server maintenance - Neptune, Atlanta 1

Wednesday, October 31st, 2007

The NEPTUNE server at Atlanta 1, Georgia, will be undergoing essential maintenance tonight - The kernel and core software on this node will be upgraded and a reboot is required to load the new kernel. The scheduled time for the reboot is Thursday November 1st 3am EST.
Customers hosted on this node have also [...]

Virginia data-center power outage

Saturday, October 20th, 2007

This morning VENUS, our backup mail, monitoring and DNS server located in Virginia, USA was caught by a total power blackout at the datacenter, and was off-line for approximately 94 minutes.
Fortunately, Venus rebooted cleanly when power was restored and no customers experienced any loss of service.
We would also like to praise the data-center staff for [...]

Network Maintenance - Atlanta 1, Global Crossing - Oct 6th, 2007

Tuesday, October 2nd, 2007

On 6th October, starting at 11:00 PM CST, we will be performing network maintenance for our Global Crossing upstream provider from the Atlanta 1, USA data-center, which should take around 2 hours to complete.
Internet traffic may be interrupted for about 30 minutes during this maintenance window for users who use Global Crossing in their route [...]

Hello Singapore

Wednesday, August 22nd, 2007

One of our recent challenges has been how to provide our customers in the Asia/Pacific region with ongoing reliability and value for money, and match the pricing we offer to our customers in other parts of the world. Our service in Sydney Australia has shown impeccable 100% up-time (106 days of constant service without a [...]

Next Entries »