Service Announcements

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Traffic Issues – Asia / Middle East / North Africa

Friday, December 19th, 2008

We are seeing high levels of latency and and reduced bandwidth to our services in Asia and Australia. This appears to be a major cable breakdown between Europe and Asia and the Middle East, although we are still attempting to find the exact reason. Our Network Team are attempting to pin-point the cause for the [...]

Christmas Crackers from Netnibble

Thursday, December 11th, 2008

It’s just 2 weeks to Christmas, but Santa arrives a little early at Netnibble! Here at Netnibble we’re always looking for ways to improve our customers’ experience of the Netnibble way of hosting. With the addition of new servers and new hosting locations we’re planning to increase the scope of our services in the New [...]

Virginia data-center (PEER1) outage

Wednesday, December 3rd, 2008

At approximately 17:50 GMT a power outage occured at the PEER1 data-center in Virginia USA. At around 18:05 GMT power was restored and servers started to come back on-line. Unfortunately our server ORACLE failed to reboot successfully and we are awaiting an engineer to investigate. Given the number of servers throughout the data-center affected by [...]

Upgrades, moves, and new services

Thursday, September 25th, 2008

Please don’t think that because I haven’t written anything for a month that there hasn’t been anything worth writing about. Far from it! We’ve been a tad busy here at Netnibble and it’s been more important to get all the forward planning and work done (details below) than detail it here (until now). So, without [...]

California earthquake

Wednesday, July 30th, 2008

Yesterday morning a 5.8 magnitude earthquake occurred 29 miles outside of Los Angeles, near Chino Hills, California. We are pleased to advise customers of the 2 facilities we use in Los Angeles that these data-centers were unaffected and continue to operate normally. More details of the earthquake can been found HERE Tagged as:california chino hills [...]

Scheduled maintenance, Ariel, Hong Kong

Thursday, July 17th, 2008

We are planning to conduct scheduled maintenance on our Hong Kong server, Ariel, during the following window: Date: 19 July 2008 Local Time: 1am – 2am (GMT+8) Maintenance: This window is a follow-up check of a previous maintenance. The node may be down for up to 30 minutes and will allow us to provide a [...]

Pandora off-line for a short while

Monday, July 14th, 2008

Our server Pandora in Pennsylvania is currently offline for an operating system re-install (version change). No customers are affected by this and the server will be back up shortly. Tagged as:operating system pandora

Network Issue – Amsterdam, Holland

Tuesday, July 8th, 2008

The LeaseWeb BV NOC have notified us of a partial network failure affecting our Amsterdam services. Techs are actively working on this to bring full service back. We will update this once we have further information from our colleagues in Holland. Tagged as:amsterdam network failure

DDoS attack, EasyNet Holland

Thursday, July 3rd, 2008

One of our European servers, SATURN, is currently unreachable or responding very slowly due to a DDoS attack aimed at EasyNet. The data-center techs are doing everything possible to mitigate the attack and re-route traffic. At one point they were managing to return traffic to near-normal levels. However, the attack then changed so additional measures [...]

Goliath issue

Sunday, May 18th, 2008

We currently have an issue with the Goliath server, and are in the process of moving domains off it to other servers so that we can take it down to have a good look at it. All customers involved have been contacted and the moves will be going ahead in the next hour. If you [...]

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