Service Announcements

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Maximus server upgrade

Monday, May 5th, 2008

We’re going to be taking the Maximus server, located in Pennsylvania USA, off-line shortly for an upgrade.
Customer accounts and mail have already been moved to other servers, so you will not be affected by this down-time.
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Upgrades, more upgrades, and yet more upgrades!

Monday, March 24th, 2008

If you’re a regular visitor to The Netnibble Blog, you’ll already have noticed that the site design has changed. This is part of the roll-out of our new Version 3 Netnibble site format - We hope that you like the changes!
The aim is to make all Netnibble web sites worldwide have an identical look and [...]

Datacenter Maintenance - New Jersey, USA

Thursday, February 7th, 2008

Starting tomorrow, and over the weekend, some maintenance work is being conducted at the New Jersey West Data Center (Fortress ITX). This will impact our CRESSIDA server only.
The necessary work involves upgrading equipment and routers while implementing major adjustments on distribution switches, core/edge routers and Layer2 connectivity.
Three maintenance windows have been nominated for this [...]

Power test - Herdon, Virginia, USA data-center

Friday, January 18th, 2008

Following on from the power outage that occurred at the Herdon data-center, back in October 2007, a number of upgrades and repairs have been made to improve power reliability, and the data-center has notified us of their intention to carry out a test on the systems later today.
The only server affected is VENUS which provides [...]

Network outage - GNAX data-center, Atlanta, USA

Wednesday, January 9th, 2008

At 09:41 GMT this morning, our monitoring reported a total loss of connectivity to the GNAX data-center in Atlanta, Georgia, USA. Network technicians started investigations immediately. At 10:14 GMT we posted a bulletin to our back-up blog (http://backup.netnibble.net) to alert customers of the issue.
At 11:36 GMT the back-ups for our customers’ web-sites on the Omega [...]

NEPTUNE server

Tuesday, January 8th, 2008

We currently have an issue with the Neptune server at Atlanta 1. Techs are looking into this as a matter of urgency and we will update this bulletin as soon as we have further information.
Update: Neptune is now on-line again, and we apologize for any inconvenience caused by this down-time.
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MARS downtime this morning

Monday, December 31st, 2007

We would like to apologize for the downtime on MARS server this morning, which was caused by a licensing issue which has now been fixed.
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Network Outage - Atlanta 2

Friday, December 14th, 2007

Some network issues with an upstream provider at the Telx data-center in Atlanta caused 4 short breaks of service today, affecting our ATLAS server.
Atlas provides one of our monitoring services, back-up DNS and supplementary mail, so no customer web-sites were affected.
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DNS Upgrade

Thursday, November 29th, 2007

Between 12th and 31st December 2008, Netnibble will be performing a major upgrade and enhancement program to our current DNS network.
DNS is a much under-discussed subject, but is actually an essential background mechanism to the way that the Internet works. Having multiple name-servers in geographically distant locations improves domain name look-up times, reduces load on [...]

Server maintenance - Neptune, Atlanta 1

Wednesday, October 31st, 2007

The NEPTUNE server at Atlanta 1, Georgia, will be undergoing essential maintenance tonight - The kernel and core software on this node will be upgraded and a reboot is required to load the new kernel. The scheduled time for the reboot is Thursday November 1st 3am EST.
Customers hosted on this node have also [...]

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